Frequently Asked Questions

Q. How Do I use your services?

A. Just send us an email! Please include any links to your mix and we’ll make a bespoke plan for you and your music. We’ll help you prep your mix for us so if you’re ever unsure, just ask!

Q. How much do you charge?

A. Stereo masters start from £45 per track. You can find our prices here

Q. What’s included in the service?

A. We’ll start with a mix consultation. Here we’ll check your mix, offer feedback and any changes if needed. From then, we’ll discuss where your music is going to be released and we’ll make a bespoke plan how to get the best possible result for your choice of distribution.

Q. Can I pre-book my track to be mastered?

A. Of course! In fact, we’d highly recommend you plan ahead and book your session in advanced. We’ll discuss your release with you when you contact us.

Q. Where is your studio?

A. Liverpool’s beating creative heart: The Baltic Triangle!

Q. Do you use analogue or digital?

A. We are a ‘hybrid’ studio meaning we use a combination of both

Q. What analogue equipment do you use?

A. We use a combination of tubes, transformers and other class-A equipment: HCL Thermos Mastering EQ, Tegeler Vari Tube compressor and High Voltage EQ6S to name a few! We also use Prism converters for excellent monitoring

Q. Can you mix my music?

A. Yes! We work with a fantastic group of mix engineers who will mix your track

Q. Can you edit my podcast?

A. Yes! We work along side a number of trusted audio editors who can help edit your audio

Q. Do I have to pay upfront?

A. We politely ask that you make all payments in full before we master your music. We are pretty flexible with album/EP payments. Deposits can also be arranged. Please ask us when you get in touch.

Q. How do I pay?

A. We’ll send an invoice over once we have discussed your project. Payments are made via bank transfer.

Q. How long does it take to master a song?

A. 2 hours is typically reserved for each track. But this depends on the program material. Every job is different! The price, however, is always the same.

Q. How much time should I allow for you to master my track

A. Please allow for a MINIMUM of 1-3 days FOR SINGLES. For albums & EP’s we’ll discuss timeframes with you but please allow plenty of time before your release date.

Q. Can I have 1 version for Spotify, 1 version for Youtube etc?

A. Normally 1 ‘master copy’ of each track is provided. However, if you require a specific master for a specific platform, please ask. 

Q. What format should I send my music at?

A. WAV/AIFF. We recommend you keep the original sample rate of the recording/project and a minimum of 24bit. If you are unsure, please ask us first.

Q. What if I’m not happy with my master?

A. We’re more than confident you’ll be happy with the end result. If you aren’t, then we offer a unlimited revisions to ensure we’re both happy with the end result.

Q. How many revisions do you offer?

A. Unlimited revisions are offered. We’re happy to tweak the track until we’re both satisfied with the outcome. This usually covers any adjustments that allow for personal and artistic taste. For any major changes/issues, we’d normally refer you back to your mix engineer before we continue.

Q. Do you master MP3’s?

A. On almost all occasions, no. If an MP3 is all you have, then just get in touch and we’ll check it out first.

Q. I’m not happy with my mix. Can you fix this in the mastering stage?

A. We would recommend you getting your mix to a point where you are 100% happy before you consider mastering.

Q. Can I request a test master?

A. In some instances, test masters are fine to request. However, due to workload, this may not always be possible. Please contact us first with your audio. These will be uploaded to a private Soundcloud link so quality will vary. Please keep this in mind!

Q. Do I really need my music to be mastered?

A. Absolutely! Every commercial release you have heard on the radio, Spotify etc has been mastered.

Q. Can you send my files in the post?

A. Yes, providing P&P is covered. We can send them either on a CD or USB stick (chargeable). Please be aware, we are not liable for missing/damaged items.


Have another question? Please get in touch with us! We’re here to help you plan and prepare your music for distribution.